Frequently Asked Questions
Everything you need to know about your Tracy Anderson fitness journey.
How long does shipping take for fitness equipment?
Standard shipping for equipment and apparel typically takes 5-7 business days within the continental U.S. Custom studio pieces may require additional lead time for assembly and freight.
What is your return policy on workout apparel?
We accept returns on unworn apparel with original tags attached within 30 days of purchase. Please note that for hygiene reasons, certain accessories and opened DVDs are final sale.
Do you offer international shipping?
Yes, we ship our Tracy Anderson products and equipment to most countries worldwide. Shipping rates and delivery times vary based on the destination and local customs regulations.
How do I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number. You can use this number on our carrier's website to monitor your delivery status in real-time.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.
Are your nutritional supplements allergen-free?
Our supplements are formulated with high-quality ingredients. Please refer to the specific product page for a full list of ingredients and allergen warnings to ensure they meet your dietary needs.