Returns & Exchanges
At Tracy Anderson, we want you to be fully satisfied with your fitness equipment and apparel. If you are not completely happy with your purchase, we offer a 30-day window for returns and exchanges on eligible items in their original condition.
Return Process
- 1.Initiate Your Request
Log into your account or visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in the original packaging, ensuring all tags are attached and the product remains in unworn, unwashed, or unused condition.
- 3.Ship It Back
Affix the prepaid shipping label provided through our portal to your package and drop it off at any authorized carrier location.
- 4.Quality Inspection & Refund
Once our team receives and inspects your return for quality compliance, we will process your refund or ship your replacement item within 7-10 business days.